Covid-19 Response

Message to our clients: health & safety

To demonstrate our commitment to your well-being, our team have successfully completed their hygiene in the workplace and Barbicide COVID-19 certificates.

The health and wellbeing of our clients have always been our top priority. That’s why we are putting strict measures in place to protect you and our staff.

These include:

To help with social distancing, please phone us if you want to make an appointment – don’t visit us in person to do this.

It is important to cancel and reschedule your appointment if:

  • You feel unwell.
  • You live with anyone who is unwell.
  • You have been in contact with anyone who has typical coronavirus symptoms such as a cough, shortness of breath, loss or change to your sense of smell or taste.
  • You have recently traveled to an area with high infection rates.

If you need to cancel no penalty or cancellation fee will apply.


  • Our team will greet you without close contact (no handshakes, hugs etc.).
  • On arrival, you will be asked to wash your hands with soap and water or use
  • Hand sanitizer will be provided.
  • Our team is following strict hygiene guidelines and we ask you to do the same – please place any used paper towels and tissues straight in the bin after use.
  • Sanitize or wash your hands after coughing or sneezing.
  • There will be no magazines or newspapers to share between clients.
  • Team members will be sanitizing all stations, door handles and bathrooms regularly.
  • Team members will be washing their hands thoroughly between clients and appointments.
  • We ask you not to touch any of our retail products unless you are definitely purchasing the item.
  • Please pay with a card (preferably contactless) where possible instead of cash.

Thank you for supporting us during this time.